June 24, 2009
Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization.
This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital [...]
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June 2, 2009
A collection of 36 original and reprinted contemporary cases that focus on ethical and social issues surrounding business. Readers will be made aware of situations that require moral reflection, judgment, and decision-making, thus revealing the complexities that surround moral choices and the formation of public policy. Arguments included address employees and the workplace, customers, [...]
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